New Shredding Service – Things to Consider
As GDPR comes into effect on the 25th May 2018 many organisations are reviewing their processes to ensure they are fully GDPR compliant. As part of the review process, how you handle confidential paperwork will be a consideration. It maybe that you are looking to review this through outsourcing and have gone to market for advice and pricing.
Before you sign that contract though, consider this. How much paper does your organisation actually produce? How do you know which service you actually need? Maybe you have taken the decision to have one secure shredding system for all paper? So often we see companies that transition to us and find that actually, when we go and do the first few collections, we are effectively shredding fresh air. This is because the service frequency sold is not what the customer actually needed. But how would you know and why would you want to sign a 5 year contract?
You shouldn’t! What you should do is ask exactly how the shredding provider will ensure your frequency and any containers they are supplying will be appropriate to the service you need. You should also watch out for the upsell of a more frequent service to start with which may never be reviewed to check whether it is still suitable for the requirements of your business. Do they physically weigh your paper prior to shredding or do they use assumed weights?
Make sure you compare what has been offered with alternative providers so that you can get a different perspective on the service you may need, including the contract term. Sure, you may not wish to review shredding every year, however please don’t simply auto renew or just accept whatever the provider offers you. You could inadvertently end up tied into a lengthy contract which may not be the most effective solution for your business. At The Shredding Alliance, we review our customers’ requirements on an regular basis and have the flexibility to tailor your service to ensure that it is appropriate, efficient and cost effective.